At Organic Chics, we want you to be completely satisfied with your purchase. If you receive a product that is damaged, defective, incorrect, or does not meet your expectations, we are here to help.

1. Return Eligibility

You may request a return within 7 days of receiving your order, provided that:

• The product is unused, unworn, unwashed, and in its original condition.

• The product has all original tags, labels, packaging, and accessories intact.

• The product has not been altered, damaged, stained, or used.

• The product is returned with the original invoice/order details.

Products that do not meet these conditions may not be eligible for return.

2. Non-Returnable Products

Certain products may not be eligible for return due to hygiene or other restrictions.

These may include:

• Products that have been worn, washed, or altered.

• Products without original tags or packaging.

• Products damaged after delivery due to customer use.

• Products purchased during a sale or promotional offer, where specifically mentioned.

• Any product identified as non-returnable on its product page.

3. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To help us process your request quickly, please provide:

• Your order number.

• Clear photographs/videos of the product.

• Photographs of the packaging and shipping label.

• A brief description of the issue.

Our team will review the request and provide the appropriate resolution.

4. Return Process

To request a return, please contact us at:

Email: Aman@organicchics.com
Phone: +91 70116 30480

Please mention your order number and reason for return in your request.

Once your return request is approved, we will provide you with the necessary instructions for returning the product.

5. Refunds

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of