Last Updated: [01 October 2026]

At Organic Chics, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:

Personal Information

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase details

• Payment-related information

• Information you provide when contacting our support team

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on the website

• Referring website or source

• General website usage information

We may use cookies and similar technologies to improve your browsing and shopping experience.

2. How We Use Your Information

We may use the information collected from you to:

• Process and fulfil your orders.

• Deliver your purchases.

• Process payments and transactions.

• Send order confirmations and shipping updates.

• Provide customer support.

• Process returns, refunds, and exchanges.

• Improve our website, products, and services.

• Personalize your shopping experience.

• Send promotional offers, updates, and marketing communications where permitted.

• Prevent fraudulent or unauthorized transactions.

• Maintain the security and functionality of our website.

• Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Organic Chics does not intend to store your complete credit card, debit card, or banking credentials on its own servers. Payment information may be securely processed by the relevant payment gateway according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to provide a better user experience.

Cookies may help us:

• Remember your preferences.

• Keep products in your shopping cart.

• Understand how visitors use our website.

• Improve website performance.

• Provide relevant content and marketing.

• Analyze website traffic and user behaviour.

You can choose to disable cookies through your browser settings. However, doing so may affect certain features of the website.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment gateway providers.

• Shipping and delivery partners.

• Website hosting and technology providers.

• Analytics and marketing service providers.

• Customer support service providers.

These parties may access information only to the extent necessary to provide their services.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect our rights, customers, website, or business.

6. Marketing Communications

If you provide your contact information or subscribe to our communications, we may send you information about:

• New collections.

• Products and launches.

• Offers and promotions.

• Discounts.

• Brand updates.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

Please note that you may still receive essential transactional communications, such as order confirmations, payment updates, and shipping notifications.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete transactions and provide our services.

• Maintain business and transaction records.

• Resolve disputes.

• Prevent fraud and misuse.

• Comply with legal and regulatory obligations.

When information is no longer required, we may securely delete or anonymize it, subject to applicable laws.

9. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms.

Organic Chics is not responsible for the privacy practices, content, or security of these third-party websites. We recommend reviewing their respective privacy policies before providing them with your personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal consent.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain information.

• Withdraw consent where processing is based on consent.

• Opt out of promotional communications.

To make a privacy-related request, please contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.

Any updates will be posted on this page with the revised Last Updated date.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Organic Chics
E-79, Site 5, EPIP, Kasna Industrial Area,
Greater Noida – 201310, India

Email: Aman@organicchics.com
Phone: +91 70116 30480